General Terms and Conditions

These Terms and Conditions cover general trading between you and Theolyn Cortens. There are additional Terms and Conditions that apply to the upcoming Chartres Pilgrimage in Spring 2020, which you can read here.

Sales

Payments

Unless agreed otherwise in writing or suggested on this website, all payments are made through PayPal. These transactions are highly secure and do not require you to have or set up a PayPal account. Theolyn Cortens does not see your payment card details or store them in any way.

When booking anything that is offered for payment by instalments, you have entered into a legally binding agreement with Theolyn Cortens whereby you are responsible for paying all fees agreed. However, if for some reason we are unable to provide the product or service agreed, your fees become refundable.

Zera Meditation Course

This course is sold in good faith as a means of learning to use Zera Meditation and every effort will be made by Theolyn to ensure you master the technique. No guarantee is made that you will master it, as success depends more on your own commitment than anything included in the course.

Zera Meditation is safe for any reasonably healthy adult to undertake and you must make your own decision about whether it is suitable for you to learn. However, by starting the course, you agree you are responsible for your own physical, motional, mental and spiritual health, and indemnify Theolyn Cortens and her agents from any responsibility, should you feel your health is compromised by practicing Zera Meditation.

Readings

Your privacy is of paramount importance and we take it very seriously. Unless obliged by English Law, we will not give your personal details to any third party. Please read our Privacy Policy for full details.

We are obliged by English Law to state that readings (astrological, Angels Script, or otherwise) are given for entertainment purposes. Theolyn makes no claim to be a qualified counsellor or health professional, she is giving advice in good faith as a sympathetic lay person. You indemnify Theolyn from any losses (material or otherwise) that you may attribute to advice Theolyn has given you in a reading, and you accept that you are responsible for your own actions and beliefs.

If you have asked us to provide you with a recording of a reading given by Theolyn, it will be sent to you using a file transfer service shortly afterwards. The recording will be deleted from our system within a week of sending it to you, unless it appears you have not yet downloaded it, in which case you will be reminded. If you still have not downloaded the recording within four weeks of first sending it to you, it will be deleted from our system without further notice, as we are unable to store large files for clients permanently. While the recording is held by us, it is treated in strict confidence and will not be played or accessed by third parties unless obliged to under English Law.

Retreats, pilgrimages and face-to-face workshops

When booking on a retreat or face-to-face workshop,  you are strongly advised to take out appropriate insurance to cover you against any unexpected health or other issues that may prevent you from attending.

There may be additional Terms and Conditions that apply for specific events. A link to those will be provided on pages describing those specific events. If you cannot find them, please contact us.

Your health

When purchasing any products or services from Theolyn Cortens, you agree you are of sufficiently good physical, emotional, mental and spiritual health to use those products or services. You also indemnify Theolyn Cortens from all responsibility pertaining to any physical, emotional, mental or spiritual issues you may experience and attribute to her products or services.

Returns and cancellations

Courses

Once you have paid for a course, in whole or in part, you are deemed to be a student on that course and have contracted with Theolyn Cortens to complete it. If you have doubts about continuing the course and choose to discontinue, please contact us as soon as possible. We will look at your reasons for asking for a refund and will be sympathetic where possible. Any decision about refunds is entirely at the discretion of Theolyn Cortens and, once communicated to you, is deemed final.

Your consumer rights

Your consumer rights remain unaffected and all disputes are subject to English Law.