Who are we?
We are an organisation called Theolyn Cortens SoulSchool, set up for the sole purpose of distributing and promoting the writings and teachings of Theolyn Cortens. On this page, the terms ‘SoulSchool’, ‘we’, ‘our’ and ‘us’ all refer to Theolyn Cortens SoulSchool.
Any data you give to us is confidential and is only used by us in order to give you an effective service. Unless obliged by English Law, we will not divulge your information or sell, hire or otherwise give access to your data to any third party.
What personal data we collect and why we collect it
When you subscribe for our electronic newsletters, we collect your email address for delivery purposes. In addition, we may also ask for your first name, country and other identifying information, solely for the purpose of enhancing our communications with you. For instance, if we have your first name, we can address you personally; if we know where in the world you live, we can avoid sending you, for example, UK-specific information if you are resident elsewhere.
We use Mailchimp to send our broadcast mailings, and they in turn demand very high standards from us, complying with European Union GDPR regulations. This means all our broadcast emails to you will have a clear link at the foot, enabling you to unsubscribe immediately. If for some reason this doesn’t work for you, email us and we will unsubscribe you manually. You will be emailed when this has been done.
If you enrol on a course, you may be asked for further information, such as your full name, telephone number, Skype or Facetime address, or land mailing address. Such information is collected purely for the effective delivery of the course.
Pilgrimages, retreats and face-to-face workshops
If you enrol on a pilgrimage, retreat or face-to-face workshop, you may be asked for more information, such as a contact address at home should we need to get in touch with somebody on your behalf, or other information. As always, extra information collected by us is entirely to ensure safe and proper delivery of our products and services, and your information is not used for any other purposes.
Your Financial information
All products sold on this website utilise PayPal as our payment gateway. We do not collect or store your payment details, nor do we have access to them, as they are handled entirely by PayPal UK. To read PayPal’s Safety and Security Statement, click here.
This website is powered by WordPress, so it may leave standard cookies in your browser. One will be to remember any comments you make on this site. Another is to remember you if you log in to any area of this site. Cookies may also be used for statistical purposes, for instance to determine whether you have visited this site before, but these are anonymised so we do not harvest personal or identifiable information about you using these cookies. You are of course at liberty to delete any cookies from theolyn.com and this will not affect your use of this site (visit your browser’s preferences page to remove cookies).
All subscribers receive notification of our newsletter, The Tree of Life Cycles, every Solstice, Equinox and Cross-Quarter (eight times a year). Approximate delivery dates can be seen here. In addition, we send occasional promotional or other emails we believe may be of interest to you.
Who we share your data with
Nobody, unless we are required to under English Law. However, you should know that some of your data is held in our account with Mailchimp, which is the bulk emailing company we use to send our emails, newsletters and other communications. They take data security very seriously and provide world-class methods for ensuring subscribers are not spammed. For information about their security, visit mailchimp.com/about/security.
How long we retain your data
Your data may be retained by us indefinitely, unless you ask us to delete your data permanently (see below). Should you unsubscribe from our mailing list, your data may be held by Mailchimp in case you choose to subscribe once more, unless you have requested your data be completely erased (see below).
What rights you have over your data
You may at any time request a copy of all data we hold about you — simply email us using the contact form on this site. You can also request we erase any personal data we hold about you. This does not include any data we are obliged by English law to keep for administrative, legal, or security purposes.
If you have concerns about privacy
Please contact us if you need more information about your data and how we use it, or if you have any other questions. We will be happy to help.